25 Powerful Communication Phrases Every PSW Should Use When Caring for Residents With Challenging Behavior (Complete Guide) 2026
Communication is one of the most important skills for a Personal Support Worker (PSW). In fact, many workplace incidents in long-term care and home care settings can be reduced or prevented simply by using the right tone, words, and approach. These PSW Phrases Can Calm Even Aggressive Residents in Seconds Residents may show challenging behaviors … Read more